Rich Merrett is an innovative Conversational AI expert, having spent the early half of his career having conversations in an education setting, he moved over to work with Voice Technology and AI with the advent of Voice Assistants, co-founding Veni Loqui a Voice Design Agency with a specific focus on finding solutions for the ageing population, loneliness and degenerative brain disorders, trying to use technology to give people the best end of life care. Rich is recognised as a Subject Matter Expert, and influencer after forming the EchoDad YouTube channel and developing the Cambridge Alexa Developers community group. Rich has also worked with Vixen Labs as a Creative Strategist, not only developing strategies for voice technology integrations for brands including McDonald's, Sony, Amazon and TuneIn but also developing strategies and coming up with creative direction for AI solutions. It was here Rich wrote his first book: "It's Good to be Bad" written with AI using his skills in persona development. 

Rich is well known on the conference circuit for his engaging presentations and ability to explain even the most boring concepts in a fun and engaging way. Rich is a RealmIQ mentor.